About Marquee Marketing
Marquee Marketing, a division of World Incentive Network Inc., is a travel, tourism and hospitality marketing agency that helps you to attract and retain great guests by aligning your marketing with your customer experience.
It’s no secret that marketing has changed. Every online review is marketing. Every YouTube video is marketing. Every photo posted on Facebook is marketing. Every check-in at your business is marketing. Every blog post is marketing. Every complaint, compliment or question posted to your Twitter account is marketing. The list goes on and on…
You no longer control the message about your business. You create marketing strategy, marketing plans and marketing campaigns and you use marketing tools to get your message out. This isn’t going to change. However, your guests are creating powerful marketing messages too and if those messages aren’t in alignment with yours, you are in trouble.
We help you to ensure your customer experience creates the brand you want. We align your marketing messages with your brand promise and your customer experience. Then we use a variety of marketing tools to share your message, attract your best guests and help you to retain them.
Your job has never been harder because every decision you make impacts customer experience, your brand and your profit.
Our job has never been easier because we stopped creating websites, videos for video marketing, social media campaigns, email marketing campaigns, trade show plans, loyalty programs and media campaigns as standalone projects. Instead we work with you to align what you say you deliver with what you actually deliver which builds trust, increases customer lifetime value, lowers customer acquisition cost, improves marketing effectiveness and generally helps make everyone a lot happier. Then we pull out our marketing toolbox to differentiate your business, expand your reach and let your customers experience your unique hospitality.
We’re a different breed of marketing agency. We are Marquee Marketing.